Q: Why is there no digital copy disc?
A: Your digital copy of Transformers: Dark of the Moon is downloaded from the Internet. No disc is required. Visit http://www.paramountdigitalcopy.com/transformersdarkofthemoon/ to begin the redemption process.
Q: I can’t connect to the digital copy website.
A: Please make sure to enter "www.paramountdigitalcopy.com/transformersdarkofthemoon/" to connect to the digital copy website. You must include the 'www.' portion of the address, or you will not be able to connect.
Q: Will my digital copy work on my Android device?
A: No, Android devices do not currently support files containing Windows Media DRM protection, or the iTunes platform.
Q: My download was interrupted, and now the code is invalid when I try it again.
A: Please contact support if your code no longer works. We will evaluate your request and supply a new one if needed.
Q: I’m having trouble with the download manager, what can I do?
A: Make sure you have the latest version of Microsoft .NET framework on your computer. You can download it here: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17113. Also, make sure you have the newest version of Windows Media player, which is upgradable through Windows Update on your computer.
Q: My insert containing the digital copy code is missing, blank, or too difficult to read.
A: Please use our support form to contact us and request a new code. We will supply a new one as soon as possible.